Training Room
Chat with Mitra to shape platform knowledge in real time.
Testing Chat
Test consumer-facing support replies before publishing knowledge changes.
WhatsApp Inbox
Review inbound WhatsApp threads and reply as Mitra from one shared superadmin inbox.
Threads
Each thread is grouped by the sender phone number.
Select a thread
Incoming WhatsApp messages will appear here.
Restore connection
Use this only if the selected workspace user already onboarded WhatsApp in Meta and Mitra lost the saved connection record.
Delete connection
Delete the saved WhatsApp Business connection for one workspace user. Historical inbox messages will remain available.
Knowledge
Structured platform knowledge created by GPT and manual edits.
GPT Proposals
Review and approve GPT-suggested knowledge changes.
| Action | Status | Scope | Proposed By | Title | Changes Summary | Content | is_Public | Approved By | Approved At | Actions |
|---|
Users
Review and manage workspace users across the platform.
| Action | ID | Name | Status | Role | Company | Created At |
|---|
Companies
Review and manage workspace companies, plans, and access state.
| Action | ID | Name | Owner | Plan | Status | Created At |
|---|
Company packages & billing
Assign Enterprise or custom package access. Review subscriptions and propose Stripe prices for owner approval.
Payment disputes
Open and lost disputes restrict paid features. Unmatched disputes need review in Stripe. Subscription billing continues until changed in Stripe.
Disable Views
Hide selected integration entry points from normal workspace users without deleting the underlying feature.
Topics
Enable or disable knowledge topics available in the Knowledge dropdown.